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Updated 10/01/2024
TERMS & CONDITIONS FOR EVENT STAFFING, RENTALS, & DECOR/EVENT PLANNING TERMS & CONDITIONS
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Payment by client/renter/customer/vendor is the person accepting these terms and conditions as a legally binding agreement & being in acceptance of terms & conditions for services rendered.
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*COVID 19 ADVISORY: If you have tested positive or part of self-quarantine you are responsible for observing self-quarantine provisions as per state guidelines. Note that if you are experiencing any of COVID-19 symptoms, we reserve the right to withdraw from the rental and issue a credit for use at a later date. Our self-assessment can be completed here.
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Full terms & conditions can be viewed here at www.bookmyrentalchairs.com/terms-conditions
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*Information Sharing:
Our company will not share any mobile information with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
*Event Staffing Services: Please note that all staffers are independent
contractors & are acquired specifically for the needs of the client based on date, time, and location. 50% of all service fees are due to book. Service Fees are non-refundable. Overage charges do apply if staffers are required beyond the outlined timeframe. Client agrees to reach out directly to the office at 718-200-3918 or management direct line for changes to the event staffing agreement. Rescheduling due to acts of God or matters of state of emergency (state or federal) will be subject to credit issuance with the timeline at the discretion of IBL Party Rentals.
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Note: The terms "customer", "renter", "client", and/or "vendor" will be used interchangeably and refer ultimately to the legally responsible party for the rental items ordered.
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*Order Card Convenience Fee: 5% applies. If not rendered prior to rental pickup or rental delivery drop off then it will be recouped from the deposit at rental return.
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*IDs & Customer Pickups & Delivery Drop Offs: We need valid unexpired United States of America NYS/NJ state ID or federal ID for the renter AND any parties that are picking up/receiving rental items at delivery drop offs. Items WILL NOT be released without this and you will not be eligible for any refund or prorations of fees paid. Any IDs that are fraudulent will be forwarded to the appropriate local police authorities.
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*Customer Own Pickup & Drop Offs: Please note that the renter is responsible for the transport of the rental items during the rental period.
1) If renter is unable to secure transportation or transportation plans have become unavailable, it is not IBL's responsibility to secure transportation for the renter. If a delivery vendor can be secured, we can assist but it will not be a guarantee. The order will be cancelled with no refund if the customer is unable to pickup the rental items during the agreed-upon pickup time period. If IBL is able to secure a delivery vendor and the pickup window has extended over time, the renter is still responsible for any applicable late fees.
2) If the customer's transportation plans are not in place to return the rental items during the rental return period as agreed upon, the renter will be liable for the full cost of the delivery vendor and any applicable late fees. Deposit will also be non-refundable.
3) Vehicle Size for Transportation: Customer is solely responsible for ensuring that they have the appropriately sized vehicle to accommodate the rental items ordered. NO EXCEPTIONS. If another vehicle has to be secured past your original appointment window then the late/wait fee(s) will apply. These late/wait fee(s) must be paid before the rental items will be released to the customer and/or authorized person(s).
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*Authorized Person(s): We need to have an authorized person on file for customer pickups & delivery drop offs in advance of your event date.
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*Incidental Hold Deposits:
1) Note that deposits are fully refundable upon delivery of rented items in like/same condition as given to customer. Items returned LATE will result in forfeiture of deposit and/or late fees.
2) Vendors and/or customers are responsible & should be mindful of clothing dyes such as jeans that may transfer onto the rental items (ex. throne chairs) and/or clothing with signage that may leave an imprint or scratch the surfaces of rental items (for example: leather on throne chairs, folding chairs, etcetera...).
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3) Deposits will be held (NON-REFUNDABLE) for discolorations that are non-removable and/or require considerable effort to remove and/or require professional cleaning.
4) Customer/Renter agrees to reimburse IBL Party Rentals for any damage to rental items.
*Lateness: We reserve the right to cancel an order if customer or vendor is more than 45 minutes late without refund. Late fees applies. Exceptions are on a case by case scenario. We reserve the right to cancel an order if customer refuses to pay the late fee(s). For customer returns, we reserve the right to charge customer a per day fee for each day that rental items are not returned and/or full cost of replacement at market rate if timeline for return of rental items is not feasible.
*Lateness at Customer Drop Offs: There is a 10 minute grace period from drop off windows. Note that late fees start to accrue after grace period at the rate of the rental if customer is more than 30 minutes late to return rental items from the initial drop off window period. A fee of $30 late fee per 30 minute period of time past initial pick up window period will apply.
*Lateness at Customer/Renter Pickup or Delivery Drop Offs: Driver will offer 10 minute grace period for customer to open door to give access to space for delivery. After that period, there is a $2 charge per 1 minute period starting back to the initial drop off time. For customer pickups, customer has 10 minute grace period at pickup, however, past that time IBL Party Rentals reserves the right to either cancel the order or charge $2 late fee per 1 minute period of time past the initial pick up window period starting from the end pickup time to the time of arrival. IBL Party Rentals is not responsible for lateness of the venue staff of opening the venue site. We will not leave our items outside with no authorized parties from the renter/vendor to supervise the items. Renter/Vendor agrees to pay for the additional time needed to place the items inside the venue location as per the original agreement. Renter/Vendor may opt to place the items inside on their own to avoid the additional time charges, however, renter/vendor will be held responsible for any damaged incurred while moving the rental items on their own.
*Rental Items: Rental items held by customer beyond agreed upon pickup time/date will yield per day rental charge, rates fluctuate dependent on standard day, holiday, or last-minute customer rental request.
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*Renter/Vendor Care of Rental Items:
PLEASE NO DANCING/TWERKING ON THE CHAIR, EATING, FOOD STAINS OR DYE TRANSFERS ON THE CHAIR. JEANS ARE NOT THE FRIEND OF THRONE CHAIRS. You (renter/vendor) will be held responsible for any marks, scratches, digs, discolorations, breaks/splits, burn marks, partially or completely broken and/or any other damage to rental items.
IBL Party Rentals reserves the right to seek reimbursement for the replacement of the item at the market value and for loss of rental revenue due to having to make the replacement.
*Cancellations: We do not issue refunds. Customer/Renter credit issuance is subject to review and decision of IBL Party Rentals on a case by case basis. For cancellations, due to acts of God or inclement weather for outdoor events will be subject to customer credit valid for the specified time agreed upon by both parties (customer and IBL Party Rentals). For customers canceling an order, no monies will be refunded. IF IBL has to cancel an order due to a state of emergency or hazardous weather we will honor rescheduled date for event.
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*Deaths: If the renter dies before the event date, we can offer the family members a credit issuance with verifiable proof of death. Applies to orders over $300 (rental items only).
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*Rescheduling: Rescheduled request dates will be honored at least 14 days in advance for D.i.Y rentals or customer-own pickup/drop-off orders. For event decor orders, we cannot accommodate rescheduled dates unless a state of emergency or medical emergency is in place. For medical emergencies, we will need a letter from the medical facility which will be verified prior to the approval decision for the rescheduled date. Change order requests less than 21 days from the event date are subject to a change order fee up to forty percent (40%) of the total cost of the service/invoice.
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*Payment Plans: We offer payment plans which are subject to the discretion of IBL Party Rentals regarding the continuation of issued payment plans. Client/Renter/Vendor must keep a schedule to maintain the quoted price given at time of booking. Late fee applies for late payments, starting at $25 and up per late occurrence depending on total order size. Lateness approaching the 7-day mark will put the order at risk for cancellation without refund. We reserve the right to cancel discounts if client is late on the payment plan and revert to the original pricing.
*Customer/Renter Rights & Responsibilities: Customer holds IBL Party Rentals harmless for normal wear and tear of rented items. It is the customer's responsibility to acknowledge the quantity/parts of items given & to point out any damage and/or wear and tear prior to accepting rented items.
*IBL Party Rentals: IBL Party Rentals will provide rental items with reasonable wear + tear. Customers/Renters will reimburse IBL Inc a reasonable cost for repair/replacement of damaged items.
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*Weddings & Event Decor Bookings: Weddings are planned in advance and shall also not yield refunds for cancellations and/or reschedulings. We may be able to reschedule given staff and/or rental items availability with advanced notice. Communication is writing to info@iblpartyrentals.com and/or text communication to our booking line at 718-200-3918 for ANY & ALL changes/adjustments is required.
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*Hold Harmless:
A set of Rules and Direction are either displayed within email communications or invoices or have been provided to the undersigned which I agree to follow and always utilize during operation and use of all rental items. I, the undersigned, acknowledge and certify that I have had sufficient opportunity to read the entire Rental Agreement.
I (Client/Vendor/Renter) understand its content and that I execute it freely without duress of any kind and agree to the terms herein stated. I, for myself (client/vendor/renter) and on behalf of my heirs, assigns, personal representatives and next of kin, HEREBY RELEASE, INDEMNIFY, AND HOLD HARMLESS Infinite Beacon Light Inc DBA IBL PARTY RENTALS, its officers, officials, agents and/or employees, other participants, sponsors, advertisers, and, if applicable, owners and lessors of premises used to conduct the event, from any and all claims, demands, losses, and liability arising out of or related to any INJURY, DISABILITY OR DEATH I may suffer, or loss or damage to person or property, WHETHER ARISING FROM THE NEGLIGENCE OF THE CLIENT/VENDOR/RENTER/EVENT GUESTS OR OTHERWISE, to the fullest extent permitted by law.
*IBL Party Rentals reserves the right to proceed with small claims court case, to include filing criminal charges for lost/stolen rental items and/or other litigation against client for any damages incurred. Customer agrees to reimburse IBL PARTY RENTALS for any and all damages to include the full cost incurred for litigation.
Management
IBL Party Rentals
Subsidiary of Infinite Beacon Light Inc/Operating as DBA